pc777 Casino & Sportsbook Data Care

This page describes what we collect when you use pc777 and how we keep that data protected. When you register an account, deposit via DANA, e-wallet, mobile banking, or bank transfer, place a bet on Liga 1 or Champions League matches, or play a live-dealer table, we handle personally identifiable information. Our privacy commitments are centred on transparency, security, and respect for your control over that data.

We collect only the information necessary to operate our sportsbook and casino services, verify your identity under anti-money-laundering rules, and process payments. We do not sell your data to third parties. We do share minimal information with payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment providers, and e-wallet, mobile banking, local payment, online payment bank partners) to settle your deposits and withdrawals, and with fraud-detection services to protect account integrity.

Read this policy to understand what we collect, how we use it, how long we keep it, and what rights you have. If you have questions after reading, contact our support team via your account dashboard.

What we collect and how we use it on pc777

Account registration data

We collect your email address, phone number, date of birth, and a password when you register. We use this information to create and authenticate your pc777 account, send you transactional emails (deposit confirmations, withdrawal updates, bet settlements), and contact you in case of account issues or security concerns. Your email and phone are also used for password recovery and two-factor authentication if you enable it.

KYC verification and identity documents

Before your first withdrawal, we conduct Know Your Customer (KYC) verification. We ask you to upload a government-issued ID (passport, national ID card, or driving licence) and proof of address (utility bill, bank statement, or rental agreement dated within the last three months). We collect this information to comply with anti-money-laundering regulations and to confirm that your payment method name matches your registered account name. We store these documents securely and retain them for as long as your account is active, plus a retention period required by law (typically 3–7 years depending on jurisdiction).

Payment and financial information

When you deposit or withdraw, we collect payment method details. For e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we securely receive a transaction reference and confirmation. For bank transfers (mobile banking, local payment, online payment, e-wallet), we receive your account holder name, bank code, and account number—only the last four digits are displayed in your account history for security. We do not store full card numbers or bank account details on our servers; payment processors handle that encryption.

Betting and gaming activity

We log your wagers (which matches you bet on, which live-dealer tables you joined, which slots you played), your stakes, and settlement outcomes. This data helps us detect fraud, resolve disputes, and comply with gaming regulations. We also track your account balance, deposit history, withdrawal history, and login activity. This information is retained for the duration of your account and for a period after closure as required by law.

Device and browser information

We collect your IP address, device type, browser user agent, and approximate geographic location (by IP) each time you access pc777. This helps us detect suspicious logins, prevent unauthorized access, and provide you with an optimized experience. If you enable two-factor authentication, we store a list of devices you've approved and the dates you approved them.

Our pc777 data practices and your rights

How we share your data

We share your data only with the following parties:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet networks, and mobile banking, local payment, online payment, e-wallet banks receive your transaction data (name, amount, reference) to process deposits and withdrawals.
• Fraud and compliance services: We use third-party vendors to check deposits against sanctions lists and detect money-laundering patterns. These vendors receive only the information necessary for that check.
• Customer support platform: Our support team uses a ticketing system to respond to your inquiries; your name, email, and account ID are visible to support staff.
• Legal and law enforcement: If required by a court order, government request, or legal obligation, we will disclose your data to the relevant authority. We will notify you of such requests unless legally prohibited.

We do not sell your data to third-party marketers, advertisers, or data brokers. Your information remains yours—we are custodians, not owners.

Data retention and deletion

We keep your account data (email, phone, betting history) for as long as your account is open. After you close your account, we retain KYC documents and transaction records for the period mandated by anti-money-laundering laws (typically 3–7 years, depending on your jurisdiction—Jakarta, Surabaya, Bandung, Medan, and others have varying requirements). Other data such as device logs and session records are deleted after 180 days of account closure. You can request deletion of non-mandatory data by contacting support; we will comply within 30 days unless a legal hold applies.

Your rights regarding data on pc777

You have the following rights:

• Right to access: You can download a copy of your personal data from your account settings or by requesting it from support.
• Right to correction: If your name, email, or other details are incorrect, you can update them in your account settings.
• Right to erasure: You can request deletion of non-mandatory data (beyond what anti-money-laundering law requires we keep).
• Right to withdraw consent: You can disable marketing emails or opt out of non-essential cookies at any time.
• Right to lodge a complaint: If you believe we've mishandled your data, you can contact your local data protection authority.

Cookies and tracking on pc777

We use cookies to keep you logged in, remember your language preference, and track your browsing behaviour on our site so we can improve pc777. We also use analytics cookies (Google Analytics) to understand how visitors use our platform. Most cookies expire after 30 days; session cookies expire when you log out. You can disable non-essential cookies in your browser settings, though this may affect your experience. We do not use cookies to track you across other websites.

International data transfers

Our servers may sit outside your jurisdiction (Indonesia). This means your data may be transferred to countries with different data protection laws. We have contractual agreements (standard contractual clauses) in place with our data processors to ensure your data receives equivalent protection regardless of where it is stored. If you object to data transfers, contact support and we will discuss alternatives.

Contact us about privacy

If you have questions about how we handle your data, request access to your information, or wish to exercise your rights, contact our support team through your account dashboard. We will respond to privacy requests within 30 days. For matters related to Piala AFF, Liga 1, Champions League, or other football-related data practices, our sportsbook compliance team is available. For casino gaming data, our casino operations team handles inquiries.

Our privacy commitments apply equally to users across all supported jurisdictions. We do not discriminate in data handling between regions. Whether you access pc777 from Jakarta, Surabaya, Bandung, Medan, or elsewhere where our services are available under local law, your data receives the same level of protection and privacy respect.

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